Troubleshooting Bluetooth Connections for Field Gauge LC20 and Process Meter LC30
Connect the Bluetooth Antenna (included ) to the back of the Field Gauge or Process Meter.
The Field Gauge and Process Meter Bluetooth range are limited without the provided antenna installed.
Confirm that your mobile device running FieldLab Mobile App and the Field Gauge/Process Meter is within range.
Line-of-sight range is 100 m (330 ft). The range will be reduced when there are objects between the mobile device running FieldLab Mobile and the gauge. Materials like glass, wood, metal, and concrete can alter the signal strength of a Bluetooth connection.
Environmental factors, such as precipitation and humidity, can also impact the radio waves that carry Bluetooth signals.
Make sure the Bluetooth Radio on the Field Gauge or Process Meter is ON.
Each time you power on the Field Gauge or Process Meter, the Bluetooth Radio is ON by default. It is possible that you or a co-worker turned it off to save battery power. Link to article: Turn Bluetooth radio on or off on a Field Gauge
On your mobile device, make sure Bluetooth and Location Services are allowed for the FieldLab Mobile App.
Confirm that the Field Gauge or Process Meter you are trying to connect to is Bluetooth Enabled.
Related Articles
Connect to a Bluetooth-enabled Field Gauge with the FieldLab Mobile App
1. Power-on the Field Gauge As soon as you power on your Field Gauge, it will begin advertising its availability to connect to your FieldLab Mobile App. 2. In the FieldLab Mobile App on your mobile device, Select the Scan Button 3. Watch the Devices ...Leave Bluetooth range while connected gauges are logging
The FieldLab Mobile app allows you to remote control logging on Bluetooth-enabled Ralston Gauges, monitor live readings, and harvest test data while within Bluetooth range, which is around 328 feet (100 meters) max. If you take your mobile device out ...Leave Bluetooth range while connected gauges are logging
The FieldLab Mobile app allows you to remote control logging on Bluetooth-enabled Ralston Gauges, monitor live readings, and harvest test data while within Bluetooth range, which is around 328 feet (100 meters) max. If you take your mobile device out ...A Gauge is Overpressurized
Before applying pressure to your Ralston gauge, confirm that the gauge is rated for higher than the max pressure that will be applied. Gauges that have been overpressured above 33% of max rating will be unable to display or log accurate pressure ...Connect to one or more gauges with FieldLab Mobile App
Establish a Bluetooth connection between FieldLab Mobile App and your Ralston gauge. Power on your Ralston gauge. Confirm that your gauge is Bluetooth enabled. Confirm that the Bluetooth antenna is connected. On your mobile device, open the FieldLab ...
Recent Articles
How to Place an Order Using the Ralston Instruments Distributor Portal
Purpose: This article explains how Ralston Instruments distributors can efficiently place an order using the Ralston Instruments Distributor Portal. Note that this is only available to users who are employees of authorized Ralston Instruments ...How to Request a Quote from Ralston Instruments
Overview At Ralston Instruments, we aim to make the quote request process as streamlined as possible for both end users and distributors. This guide outlines the steps for each group to request a quote efficiently. For End Users End users are ...Calibrate the pressure sensor on a Field Gauge and Process Meter
Do-it-yourself instructions for calibrating a Ralston digital gauge with the free FieldLab Desktop software. At the end of this process, FieldLab Desktop will automatically make any necessary adjustments to bring your Ralston gauge to acceptable ...How long do the keypads on the LC gauge last?
The keypad buttons on the LC10, LC20 and LC30 gauges last typically 5-10 million cycles. This varies depending on the ambient temperature as well as the force with which the buttons are pushed.How National Pipe Thread (NPT) works
NPT (National Pipe Tapered) threads are a standard used in the U.S. for connecting pipes and fittings. They are designed with a taper meaning that as you screw the male thread into the female thread, the diameter decreases and the threads become ...